1. Order safely & securely online. Eric Records provides a secure online shopping cart for your convenience. This service enables us to send your order as quickly and cheaply as possible. After you have placed items in your shopping cart and select a payment method, you will be directed to our "SSL" enabled (secure socket layer) server. You will notice that the web address in your browser window will begin with https, and, depending on the browser you are using, you will see a little lock in the status bar at the bottom of your browser. This mean your personal information - including your credit card number - are being encrypted and cannot be seen by third parties.

2. Order by phone. You may phone in your order toll-free (800) 563-4487 after 6:00 PM Pacific Time. If we're not in, please leave your name, phone number and best time to call you back (again, after 6:00 PM Pacific time). Please note: our "800" number is for orders only. If you need to contact us for any other reason, please see our Contact page.

3. Order by mail. You may print an order form directly from your web browser - click here to open the form in a new browser window. Then, mail it to us at:

ERIC RECORDS
P.O. Box 2216
San Leandro, CA 94577

4. Order by fax. You may also print an order form and fax it to us at (510) 614-8833.

Shipping Rates within the U.S.A.
ONE Compact Disc (shipped First Class Mail): $3.50
TWO CDs (shipped First Class Mail): FREE
THREE or MORE CDs: FREE - Shipped USPS Media Mail (may take up to 2 weeks to some locations)
Priority Mail Option: For a $7.95 flat fee your order of 3 or more CDs will arrive 3 days after shipment (choose this option during checkout in step one)

Shipping Rates to CANADA via AIRMAIL
ONE Compact Disc: $4.00
TWO Compact Discs  $4.50
THREE or MORE CDs: $5.50

Shipping Rates to the World outside the U.S. & Canada via AIRMAIL
- $6.50 for one CD
- $9.50 for two CDs
- $12.00 for three CDs
- $15.00 for four or more CDs

Return Policy: we will gladly replace any defective CD returned to us within 60 days with the reason noted.